Scope
Written scope before access
Customer domain, Okta orgs, environments, access roles, safety boundaries, acceptance criteria, and success evidence are recorded before production work starts.
Contact
Tell us what you need. We'll route it.
Sales, services, enterprise, and partner paths start with one guided request so you can keep moving immediately. Direct email remains for support, security, press, and edge cases.
Enterprise service standard
Productized delivery with audit-ready proof.
Butterfly should feel like a specialist recovery partner: scoped work, controlled access, dry-run proof, and handoff artifacts that IT, security, procurement, and audit teams can all read.
Validate
Dry-run before mutation
Backups, diffs, restore previews, SSO/SCIM lifecycle checks, and Workflows recovery steps are validated before any customer-approved production change.
Evidence
Artifacts are the deliverable
Handoffs include backup IDs, restore-preview IDs, screenshots, API responses, audit logs, report files, open risks, and a completion checklist.
Operate
Runbook and escalation path
Every services motion ends with owners, escalation paths, operating runbooks, next-review cadence, and the proof needed for audit or incident review.
Sales & demos
Start with the product, pricing, and demo without waiting on a calendar or a person.
Okta professional services
Fixed-scope Okta resilience services: backup and restore implementation, SSO/SCIM setup, Workflows recovery, restore drills, and audit evidence.
Enterprise & procurement
Enterprise quote routing, security review, MSA/DPA/BAA needs, custom retention, named support, and MSP procurement context.
Customer support
For active customers and trial users. Response within one business day. Critical incidents are escalated immediately.
Security & responsible disclosure
Vulnerability reports, security questions, RFC 9116 contact. Full security posture is published in the Trust Center.
Press & analysts
Coverage, briefings, brand assets, and product imagery live in the press kit. We respond to qualified press requests within one business day.
Partnerships & channel
Referral, reseller, implementation, MSP/MSSP, certification, co-marketing, and Okta ecosystem partnerships for identity resilience.
Careers
Founding-team roles in engineering, design, and go-to-market. We are actively hiring.
Headquarters
960 Bay Street
San Francisco, CA 94109
Remote-first across the United States
Legal entity
Butterfly Security LLC